As a Customer Service Representative at Enova (CashNetUSA), you will handle inbound customer calls, provide high-quality support, manage customer accounts, process payments, and ensure a smooth customer experience after training.
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Responsibilities
- Respond to incoming customer calls and inquiries
- Provide product and service support to customers
- Handle payment processing and account management
- Create payment plans and resolve account issues
- Maintain accurate customer records
- Deliver high-quality customer service at all times
Requirements
- Strong communication and listening skills
- Ability to work in a high-volume, fast-paced environment
- Comfortable with remote work and technology tools
- Customer service experience preferred
- Ability to multitask and stay organized
Compensation
$17.00 per hour + possible bonus
Location
Remote (Must reside in eligible US states)